Privacy policy

Effective October 8, 2026. White Glove Agency is operated by Perfect Pair Apparel, Inc.

This policy describes information collected through this website and Amazon management application page.

Information you provide

The application asks for your name, email address, brand name, optional website or Amazon storefront, your monthly revenue range, and whether you already sell on Amazon or are established elsewhere and preparing to launch. Please do not submit passwords, payment information, or confidential account data.

How your information is used

White Glove Agency uses these details to review your inquiry, contact you, and discuss services. Submitting an application does not enroll you in a paid service or a marketing mailing list.

Service providers and external links

Applications are collected and stored through Squarespace Forms, with email notifications delivered to partners@white-glove.agency. Google reCAPTCHA helps protect the form from spam. Booking takes place through Google Calendar, under Google's privacy practices. This page loads fonts from Google Fonts, which involves requests to Google's servers. Hosting and email providers may process technical information needed to operate their services.

Analytics and cookies

We use Google Analytics 4 to measure website use. Google Analytics 4 may collect page views, interactions with this site, approximate location, device and browser information, and traffic source information such as campaign parameters. We use this information to understand how visitors use the site and application funnel. We do not intentionally send application answers, names, or email addresses to analytics tools.

You can block or delete cookies in your browser settings, or opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout. Google may process analytics information under its Privacy Policy. We use Google Ads conversion measurement for submitted audit applications. A visit to the application confirmation page can be recorded as a lead event in Google Analytics 4 and shared with our linked Google Ads account for campaign measurement and optimization.

Storage and retention

Applications are stored in Squarespace and handled in our business email system. We retain inquiry information as needed to respond, manage the business relationship, and meet applicable recordkeeping obligations.

Amazon seller data (Client Data Connection)

This section applies to clients who connect their Amazon seller account to White Glove through Amazon's Selling Partner API.

What we collect. With your authorization, we read data from your Seller Central account: listings and listing issues, pricing, inventory and shipments, fulfillment data, sales and traffic reports, Brand Analytics, settlement and fee reports, seller feedback and account health. We do not request access to your customers' personal information (names, addresses, phone numbers).

How we use it. Only to provide the services you hired us for: account health monitoring, restock planning, reporting, reimbursement checks and changes you approve. We do not use your data for any other client, and we do not use it to build or sell any data product.

How we protect it. Data travels from Amazon to us over encrypted connections (TLS 1.2 or higher). Your access credentials are stored encrypted and are never kept in plain text. Data is stored in our Google Workspace account and on our work computer. Only our founder, who manages client accounts, can see it, through a personal login protected by two-step verification. If we add team members, each will get their own login with two-step verification, and access is removed within 24 hours when someone leaves or changes role.

Sharing. We do not sell or rent your data. We share it only with service providers that help us run our services (Google Workspace, where our files are stored), under confidentiality obligations, or when the law requires it. We never share one client's data with another client.

Retention. We keep reports pulled from Amazon for up to 12 months to support year-over-year reporting, then delete them. Summaries we have already delivered to you (reports, documents) stay in your shared folders.

Disconnecting and deletion. You can disconnect at any time in Seller Central under Apps and Services > Manage Your Apps. Email partners@white-glove.agency to ask us to delete the data we hold for your account; we confirm deletion within 30 days.

Security incidents. If we learn of a security incident affecting your data, we notify Amazon within 24 hours as Amazon requires, and we notify you promptly.

Your choices

You can contact partners@white-glove.agency to ask about your information, request a correction or deletion, or ask us to stop contacting you. Some records may need to be retained to meet legal obligations.

Contact

For privacy questions, email partners@white-glove.agency.